Industry
Client
NEMT broker
Project duration
8 years
Location
New York, USA
Team
22 FTE
Services
MVP development, Web development, API Integrations, Cloud migration
GIS Art developed a scalable GIS-powered web solution designed to connect insurance providers, transportation companies, healthcare facilities, and patients. This platform enabled the NEMT broker to secure new contracts and achieve a 30-fold increase in revenue.
A medical transportation startup needed a scalable IT solution to support its operational processes and secure contracts. The software had to integrate seamlessly with transportation provider systems, comply with HIPAA regulations, and outperform competitor solutions.
However, the client lacked the necessary IT skills and resources to build the solution. They also faced tight deadlines and frequent changes in requirements.
To give the client a competitive advantage, we began by developing a demo of GPS tracking of vehicles on a map. This unique feature, absent in competitors’ software, helped the client secure their first contract.
To meet the six-month deadline for the first contract, we proposed a Minimum Viable Product (MVP) approach, focusing on essential features: trip request registration, distribution of trips among transportation providers, tracking vehicle location and trip status, integration with transportation provider software, and management of drivers and vehicles data. Additional functionalities, such as billing for the first contract and customizations required for the second contract, were delivered within the following six months.
A dedicated team was assembled for the project, including a PM-BA, an architect, full-stack PHP developers, a front-end developer, and a QA engineer. As the project grew, the team expanded to include a business analyst, tech lead, additional developers, QAs, a data analyst, a DevOps engineer, and a security engineer, ensuring all client requirements were met.
The client’s strategy and development processes were continuously refined through retrospectives and feedback. To address scalability and frequent changes, the team transitioned to a Large Scale Scrum (LeSS) framework with two-week sprints, enabling quick adaptability to evolving needs and tight deadlines.
Robust testing and thorough code reviews ensured software quality and reliability. Both manual and automated testing were employed, leveraging tools such as vREST NG for API testing, Selenium and Java for UI tests, and PHP Unit for unit tests. This approach accelerated feature releases while maintaining high performance.
To enable maintainability and scalability, we designed and implemented a software architecture that utilized MVC (Model-View-Controller) pattern, ORM for data access, and RESTful API style.
As the system evolved, new microservices, such as for collecting vehicle GPS data, were added. This approach enabled the use of optimal technologies for specific functionalities while improving maintainability, scalability, and reliability.
Leveraging AWS Cloud for its HIPAA compliance, security, reliability, and scalability allowed us to handle sensitive healthcare data safely and efficiently.
Docker was used to facilitate reliable and simplified development and deployment. As a result, this enables continuous delivery, easier rollbacks of releases, and consistent environments across different stages of development and production.
Combined with API integrations, the system enhanced performance, helped to secure new contracts, and enabled the NEMT broker to increase revenue by 30x.
GIS Art successfully developed a scalable, efficient, and secure Web Portal that connects insurance, transportation, healthcare providers, and patients.
The solution automated key processes, including routing and scheduling, address validation, geocoding, and ETA tracking, improving on-time performance (OTP),reducing operational costs, and improving customer satisfaction.
Looking to optimize your business with GIS solutions?
As the CTO of GIS Art, I can help boost operations and enhance customer experience through efficient GIS implementation. Unravel patterns and actionable insights derived from spatial data. With over 15 years of software development expertise in Healthcare, Real Estate, Transportation, Logistics, and beyond, we can unlock the potential of your business.
Let’s talk!
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Looking to optimize your business with GIS solutions?
At GIS Art, we help streamline operations and enhance customer experience through efficient GIS implementation. Uncover patterns and actionable insights derived from spatial data. With over 11 years of expertise in GIS software development for Transportation, Healthcare, Real Estate, and beyond, we can unlock the potential of your business.
Let’s talk!
Streamlining Operations in Transportation, Real Estate, and Beyond with Custom GIS Software
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